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Tuesday, 1st May 2012
Mackenzie Hall Group, a market leader in debt collection solutions, is proud to announce it has achieved the Investors in People (IiP) standard. This is the latest recognition of its commitment to, and success in, supporting its employees and clients.
Before awarding the standard an IiP Specialist reviewed and benchmarked employee practices and management effectiveness against the best in UK. The national standard recognises the company’s continued focus in providing excellent service through good practice methods to achieve the overall objectives of the business.
Mackenzie Hall Group is one of the UK’s fastest-growing businesses in consumer debt collection and has seen substantial growth over the past 18 months. Key to its success is the commitment to sustained investment in skills and development providing continuous training programmes, implementation of new systems and career progression.
The company has been working hard towards attaining the IiP standard and the achievement of this is a testament to the staff at Mackenzie Hall Group and the way they work.
David Johnston, HR Manager at Mackenzie Hall Group said “We are committed to the continual development of people and managers across all of our operations and gaining the IiP standard is a perfect example of this.”
Paul Mackenzie, CEO at Mackenzie Hall Group said “Employees are central to our success so it’s vital for staff to be skilled, flexible and motivated. As a growing company the standard provides us with a solid foundation which grows with us as we take forward our vision and strategy for the future.”
Anne Harrow, IiP Specialist said “The fact that this assessment has been such a positive review, particularly in terms of on-going development, is due to the openness and honesty of those who participated in the review process.”
UK organisations that have achieved the IiP standard are proven to have better profitability, greater productivity, enhanced financial performance and reduced employee turnover.